Returns Policy


Last updated: January 14, 2017


In the rare event you are not entirely satisfied with your purchase, we are here to help.

Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be in the same condition that it was received in. You must contact Wings of War Books prior to returning your item to indicate your intention and reasons for the item return, failure to contact us may lead to delays in processing your return.

Your item must contain proof of purchase using the payment receipt emailed to you.

Returns will only be accepted for items purchased using the Service directly.


Refunds

Once we receive your item, we will inspect it and notify you we have received your returned item. We will subsequently notify you on the status of your refund.

If a valid reason is found for your return we will approve your refund and credit your original payment method minus shipping costs. You will receive the credit within 14 days depending on your card issuers policies.

We retain the right to refuse the refund of a returned item.


Shipping

You will be responsible for paying for your own shipping costs when returning an item. You will also be responsible to ensure your item is returned to us in appropriate packaging to avoid any damage. Shipping costs are non-refundable.


Contact us

If you have any questions on how to return an item, contact us.